Solution iTunes Error 4014 – 4013 during iOS 7 Upgrade

Ever since iOS 7 was released, some iPhone users have been complaining of odd error codes in iTunes. Some are getting the 4014 or 4013 code on iTunes , which stops them from being able to go ahead upgrade to the new firmware through iTunes. It is a hardware error and normally relates to a cable that is faulty or a port that has gone wrong or even just got dust in it.  There are several things you can try to get round this problem.

 Image : iTunes Error 4014

itunes error ios 7

Fix iTunes Error 4014 – 4013 :

Before you start make sure that you have iTunes v11.1, which is the latest one, and that your iPhone has sufficient space on it for the new upgrade – you need at least 1 GB, preferably 3 GB. Make sure your iPhone is at least 50% charged.

ios 7 battery low iphone 5


The first thing to try is changing the USB port you are plugging into. If that still throws up the error, try a new cable but make sure it is the right one for your device.

cable ios 7


You can also try connecting to a different PC or laptop that has iTunes on it and see if that works. If not you’ll need to get a little more extreme.

Follow the Steps Below :

  1. Make a full backup of your device through iTunes and iCloud and any other way you can think of.
  2. Place your iPhone into DFU – hold down Power and Home buttons together for about 10 seconds, release the Power button but continue to hold the Home button until you see a recovery message on iTunes. iphone 5s DFU modeOR
  3. Disconnect your iPhone from the PC and close down iTunes. Place into DFU and, when the screen goes blank, reconnect to iTunes and open it. The same message should appear.
  4. Click on Recover and let iTunes restore your iPhone as a new device. recovery mode itunes ios 7
  5. You should then upgrade to iOS 7 through iTunes BEFORE restoring your backup.

You can try cleaning unused data and apps off your iPhone to free up a bit more space as well. Some people have found this to help.

Follow us on TwitterFacebook and subscribe to our newsletter to stay up to date with the latest news.




  1. My Iphone 4 has gone off, i have tried to re store it but error message 4014 keeps coming up, after trying different cables and a different computer i decided to take it to the phone shop so they can have a look. They have never seen this error and are struggling to fix it -- any idea’s?

  2. While trying to restore iphone 4 stocked in recovery mode i got a message (a freed zone element has been modified : expected 0xdeadbeef but found 0xdeadbeef ) panic

  3. tengo el problema 4014, lo e intentado pero mi iphone se quedo sin carga, no encuentro una solucion alguien que me pueda asesorar?

  4. GUYS….I got one tip. I actually fixed this by using these two methods
    1. Downgrade to a iOS you have the shsh blobs ( I had blobs from when I was on iOS 5.1.1) and when done just update to latest.

    2. Using a different usb cable on another computer ;)

  5. For those who suffer from this nasty problem (error 4014), just put your device in DFU mode, then remove and reinstall the driver by going to Device manager-->Universal Serial Bus-->Apple Mobile Device USB Driver. After that try again the restore process, it should work :)

  6. Would someone please leave a short, succinct description of how to install IOS
    7, or 7.2?

    Many, many people would be very grateful.

    Thank you in advance to the person willing to make the effort!

    A student of the iPad.

Comments are closed.