Ever since iOS 7 was released, some iPhone users have been complaining of odd error codes in iTunes. Some are getting the 4014 or 4013 code on iTunes , which stops them from being able to go ahead upgrade to the new firmware through iTunes. It is a hardware error and normally relates to a cable that is faulty or a port that has gone wrong or even just got dust in it. There are several things you can try to get round this problem.
Image : iTunes Error 4014
Fix iTunes Error 4014 – 4013 :
Before you start make sure that you have iTunes v11.1, which is the latest one, and that your iPhone has sufficient space on it for the new upgrade – you need at least 1 GB, preferably 3 GB. Make sure your iPhone is at least 50% charged.
The first thing to try is changing the USB port you are plugging into. If that still throws up the error, try a new cable but make sure it is the right one for your device.
You can also try connecting to a different PC or laptop that has iTunes on it and see if that works. If not you’ll need to get a little more extreme.
Follow the Steps Below :
- Make a full backup of your device through iTunes and iCloud and any other way you can think of.
- Place your iPhone into DFU – hold down Power and Home buttons together for about 10 seconds, release the Power button but continue to hold the Home button until you see a recovery message on iTunes. OR
- Disconnect your iPhone from the PC and close down iTunes. Place into DFU and, when the screen goes blank, reconnect to iTunes and open it. The same message should appear.
- Click on Recover and let iTunes restore your iPhone as a new device.
- You should then upgrade to iOS 7 through iTunes BEFORE restoring your backup.
You can try cleaning unused data and apps off your iPhone to free up a bit more space as well. Some people have found this to help.