Some users have been suffering an odd problem with iOS 7.When they have upgraded to the new firmware, they have found that their iPhone turned itself off, without warning and could not be switched back on for a few minutes afterwards.
Image : iPhone 5 iOS 7 Powering Off
This only seems to be affecting a few users and there doesn’t seem to be any acknowledgement from Apple about the issue either. We’ve got a couple of ways to try and fix the issues.
One possible problem lies in false calibration of the battery. When you have upgraded to iOS 7 your battery indicator may say 10% but, in actual fact, you only have 1%. iPhone’s are designed to preserve system settings and your own data by switching off when the battery gets down to a certain level.
In other cases, the iPhone is just switching off randomly, for no apparent reason, which means it could be anything – battery issues, bugs in apps that you use or a problem with the iOS installation itself.
How to iOS 7 Powering Off Solve the Issue:
Solution 1 :
- Drain your iPhone battery down until it switches itself off. Make sure it isn’t connected to a power source while you are using it
- When it has switched off plug it into the charger and leave it. Don’t touch it until it has fully charged on its own. Perhaps overnight would be the best time.
Solution 2 :
Try using it and see if the issue has been fixed or not. If it continues to switch off randomly try this:
- If you are using apps that have not yet received an update to support iOS 7, remove them – they are not optimized to work with the new firmware and are liable to cause all sorts of issues
- If you only have few apps, you can try testing the usage of each one individually to see if I has any effect on the problem.
Solution 3 :
If it isn’t apps that are causing the problem there is one thing left to do – restore your iPhone.
- Connect your iPhone to your PC
- Make sure all of your data is backed up through iTunes or iCloud – or both to be on the safe side.
- Place your iPhone into DFU – Press and hold the Home and Power buttons together for 10 seconds. Release the Power button but continue to hold the Home button until iTunes throws up an “iPhone in Recovery” message
- Restore your device
- iOS 7 will now be installed again on your iPhone and you can download your files and data back on to it from your backup.
If none of the above works, you might want to consider heading off to your nearest Apple retail store or phoning Apple Care. Follow us on Twitter, Facebook and subscribe to our newsletter to stay up to date with the latest news.